Software used to be something you installed once and maintained for years. Today, it’s something users expect to access instantly, from anywhere, with seamless updates and zero downtime. That shi...
Introduction
In the era of digital transformation, organizations across industries are aggressively moving towards cloud-first strategies, and IT Service Management (ITSM) is no exception. Cloud...
Introduction
The rapid digitization of business models, widespread adoption of hybrid work structures, and increasing reliance on cloud technologies have transformed the IT landscape dramaticall...
